Thursday, April 16, 2009
D&R Autoworks, Highland Park - The Only Place I Take My Car
Over the near-10 years I've had my Ford Escort, I've taken my car to a handful of different places for service. I've taken it to the local dealer once, and regretted it - They tried to charge us for work that wasn't done (we mark all our belts, hoses, and cables with UV markers). I've had break work done at a break specialist (Midas) and regretted it - rear breaks seized up at 65MPH on the Edens, due to faulty installation. I've gotten oil changes at two different oil change specialists, and have regretted it - both forgot to reattach the front-end cowl, which ended up being scraped to hell under my car after hitting a bump. I've had mixed results from the local tire shop, who did a good job installing a set of tires and changing my oil a few times, but twice the screwed up a front-end alignment - once resulting in my car nearly flipping over while turning on the expressway.
To date, the only place that has ever done a satisfactory job, each and every time, has been D&R Autoworks in Highland Park. They fixed my car up real nice after I was rear-ended, they've fixed every screw-up that other service stations did, and are now the only place I ever take my car for service. Same holds true for my parents' cars. Even though I can get an oil change and tire rotations cheaper at other places, I just don't trust my car (and my ass, since I'm the one driving it) anywhere else. After all the other close calls and screw-ups, I can't even imagine what disaster would result, if I took my car to some another hack shop.
It's also cool that D&R is pretty conveniently located, have after-hours drop off (since my work schedule is pretty full), and have a pretty nice waiting room with free WiFi, big screen TV, coffee, and they occasionally set up a putting green. Not that I've ever had to wait very long. Their staff, particularly Dan and Brian, know their stuff and are always willing to answer my numerous questions. Any time I describe an odd noise, strange feeling, or other irregularity with my car (which happens often, since the Ford Escort's front end is so damned fragile) they pinpoint it right away and figure out how to fix it right away, since they seem to stock plenty of Ford OEM and compatible parts.
D&R Autoworks is located on 2366 Skokie Hwy., in Highland Park, IL. Call 847-433-4343 of visit drautoworks.com to schedule an appointment.
Cross-posted on my Personal LiveJournal - D&R Autoworks, Highland Park - The Only Place I Take My Car
To date, the only place that has ever done a satisfactory job, each and every time, has been D&R Autoworks in Highland Park. They fixed my car up real nice after I was rear-ended, they've fixed every screw-up that other service stations did, and are now the only place I ever take my car for service. Same holds true for my parents' cars. Even though I can get an oil change and tire rotations cheaper at other places, I just don't trust my car (and my ass, since I'm the one driving it) anywhere else. After all the other close calls and screw-ups, I can't even imagine what disaster would result, if I took my car to some another hack shop.
It's also cool that D&R is pretty conveniently located, have after-hours drop off (since my work schedule is pretty full), and have a pretty nice waiting room with free WiFi, big screen TV, coffee, and they occasionally set up a putting green. Not that I've ever had to wait very long. Their staff, particularly Dan and Brian, know their stuff and are always willing to answer my numerous questions. Any time I describe an odd noise, strange feeling, or other irregularity with my car (which happens often, since the Ford Escort's front end is so damned fragile) they pinpoint it right away and figure out how to fix it right away, since they seem to stock plenty of Ford OEM and compatible parts.
D&R Autoworks is located on 2366 Skokie Hwy., in Highland Park, IL. Call 847-433-4343 of visit drautoworks.com to schedule an appointment.
Cross-posted on my Personal LiveJournal - D&R Autoworks, Highland Park - The Only Place I Take My Car
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